1. Business details

The website is operated by The Way We Eat, a Nutritional Care Center providing personalized nutritional guidance, in-office sessions, online sessions and body composition analysis services.

Trade name	The Way We Eat
Legal name	Adamidi Nikoleta
Tax ID (AFM)	164611976
Address	89-91 Vasileos Pavlou Avenue, 16673 Voula, Attica
Email	info@thewayweeat.gr
Phone	+30 211 402 9778

2. Use of the website

By accessing and using the website, the visitor accepts these terms. If they do not agree with any of them, they should stop using the website and contact us for any clarification.

The website provides informational content about nutritional care services, appointments and ways to get in touch.
The content of the website does not constitute personalized medical advice, diagnosis or treatment recommendation.
The visitor must use the website in a lawful, good-faith and safe manner.
Any action that may affect the security, operation or availability of the website is prohibited.

3. Services

The Way We Eat provides nutritional care services, which may be carried out in the office or remotely, depending on the service the client chooses.

Service	Description	Indicative details
Office session	In-person session including history taking, assessment, goal discussion and a nutrition plan.	Held in Voula. May include body composition analysis, where appropriate.
Online session	Remote nutrition session via video call.	A stable internet connection, a camera/microphone and a quiet space are required.
Body composition analysis	Measurement and assessment of body composition indicators.	For more accurate results, following preparation instructions may be required.

4. Appointment bookings

The website may use an online booking system, so that the user can select a service, date, time and session type.

The booking is completed when the user correctly fills in the required details and receives a confirmation.
Available appointments are displayed according to the office's calendar and availability.
Submitting a booking does not necessarily mean that special requests are accepted, unless these are confirmed in writing.
The user must provide accurate contact details, so that they can receive a confirmation, reminders or instructions.
In the event of a technical problem with the booking system, you can contact us by phone or email.

5. Payment methods, prices & receipts

Service prices are displayed, where applicable, during the booking process or are communicated before the session takes place.

Payment method	Description	Notes
Cash at the office	Payment can be made in cash during the visit to the office, before or upon completion of the session.	Applies to in-person appointments, unless otherwise agreed.
Viva Wallet / card payment	In the future, once enabled, payment may be made electronically via Viva Wallet or by debit/credit card.	The transaction will be handled by the payment provider. The Way We Eat does not store full bank card details on the website.

The available payment methods may vary depending on the service and the booking method.
At present, the main available payment method is cash at the office.
If online payment is enabled in the future, the transaction will be completed through the respective payment provider.
The Way We Eat is not responsible for temporary delays, rejections or technical problems caused by banks or payment providers.
The receipt or legal document is issued in accordance with applicable tax legislation.
Any bank charges or third-party provider fees are not controlled by The Way We Eat.
Payments for confirmed or prepaid appointments are non-refundable, unless otherwise provided by applicable law or if the cancellation is due to the fault of The Way We Eat.

6. Cancellations, appointment changes & no-refund policy

Once the booking and, where applicable, the payment are completed, the appointment is considered confirmed. Please check the service, date and time carefully before completing your booking.

Case	Policy
Refunds	No refunds are provided for confirmed or prepaid bookings, unless required by applicable law or in the event of a cancellation due to the fault of The Way We Eat.
Appointment change	The date or time can be changed once, provided the request is made at least 24 hours before the scheduled appointment and a new time slot is available.
Cancellation by the client	In the event of a cancellation by the client, the amount is not refunded. If notice is given at least 24 hours in advance, the option to reschedule may be offered.
No-show	In the event of a no-show without timely notice, the appointment is considered fulfilled in terms of the booking, and no refund or free rescheduling is provided.
Late arrival	If there is a significant delay, the session may be shortened or the appointment may be treated as a no-show, depending on schedule availability.
Cancellation by The Way We Eat	If we need to cancel or reschedule an appointment due to force majeure, health or operational reasons, we will propose a new available date/time or, where required, a refund of the amount.

For online bookings or future online payments, explicit consent may be requested for the immediate provision of the service, in accordance with applicable law. Once the service has been provided or after a no-show for a confirmed appointment, no refund is provided, unless otherwise required by law.

7. Specific terms for online sessions

Online sessions take place via video call. The link or connection instructions are sent after the booking or with the confirmation email.

The client is responsible for the operation of their device, internet connection, camera and microphone.
The session must take place in a space that ensures privacy and comfortable communication.
Recording or filming the session without prior explicit consent is prohibited.
If a technical problem occurs, an effort is made to reconnect or reschedule, where feasible.
If the client does not connect to the online session without timely notice, the appointment may be treated as a no-show.

8. Health information & client responsibility

For the proper provision of the service, information may be requested regarding medical, pharmaceutical and dietary history, biochemical tests, goals, habits and other information related to the nutritional assessment.

The client must provide accurate and complete information.
The client must inform us of any changes in health, medication, pregnancy, allergies or medical instructions.
Nutritional guidance does not replace monitoring by a doctor or other healthcare professional, where this is required.
In a health emergency, the client must contact a doctor or the relevant emergency services immediately.

9. Limitation of liability

The Way We Eat makes every reasonable effort to ensure that the information on the website is accurate and up to date. However, it does not guarantee that the website will always operate without interruptions, technical errors or delays.

We are not responsible for temporary inability to access the website or the booking system.
We are not responsible for problems caused by third-party providers, such as hosting, email, banks, payment providers or video-call platforms.
We are not responsible for incorrect or incomplete information provided by the user during booking or the session.
We do not guarantee a specific outcome from nutritional guidance, as each body responds differently and the result depends on many factors.

10. Intellectual property

The content of the website, including texts, images, logos, graphics, articles, recipes and nutritional guidance material, is protected by applicable intellectual property legislation.

Copying, republishing or commercial use of content without prior permission is prohibited.
The personalized nutrition plan is intended exclusively for the client to whom it is provided.
Reproduction of excerpts is permitted only with a clear reference to the source, where this is lawful and reasonable.

11. Applicable law & amendments

These terms are governed by Greek law. For any dispute that may arise, the Greek courts have jurisdiction, unless otherwise provided by a mandatory provision of law.

The Way We Eat may update or amend these terms when necessary, for operational, legal or technical reasons. The latest version will be published on this page.

Terms of Use, Bookings & Payments